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using phone abroad

Hello According to my account details I am able to use my data when travelling in Europe. However when I do go abroad (mostly it has been to France) I cannot send or receive texts or whatsapp messages. I do not understand why! I am travelling to Malt...

Missed call forwarding number

Can anyone tell me what is this phone number 07820 543026 for?

internet speed

5g is indicated to be active, download speed is indicated to be fast often but apps and Internet are both slow, also 5g nr is indicated to be "suspended"

Resolved! eSIM activation

I need to activate my eSIM but need a phone code to do it but o2 saying they can’t send me the code

Resolved! eSim not working

I have requested an eSim, but have not received instructions how to use it. Also I am unable to connect to the data network as it seems to have been disabled, so am unable to call O2 for support. Im not sure what to do next. The Live Chat on your web...

Resolved! Apple watch activation

I have been trying to purchase an airtime plan for my Apple Watch since January I have spent hours and hours on this problem, text chat, email, l phone calls, complaints I have done everything I have been told to, no matter how ridiculousI have been ...

Resolved! Have roaming and calls in USA. Can't Phone uk or recieve calls. Any solutions, please?

I have a plus package which includes roaming and calls in USA. Calls are not working at all and data - especially using Google maps is slow and laggy. Any solutions?

Unable to log in

Hi I'm unable to log in to my account, its asking me for a code I don't have access to my number is there another way of doing it?

Resolved! Dealzshake

I am an 80 year old OAP managing limited finances only to find this Dutch outfit has charged unwanted and non existent services to my O2 account. I have never knowingly signed up to Clickshakers B.V. yet these I reported them as spam to O2 on SPAM@o2...

Question about enabling cellular network on my apple watch

Hello, I can't find step by step instructions on how to enable cellular on my apple watch. I don't see the option on my o2 account. Could someone from your company help me step by step on how to enable cellular network on my apple watch?

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