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Pay Monthly

Get help and support from other community members with your Pay Monthly service.

36500 Posts

Pay As You Go

Get help and support from other community members with Pay As You Go.

6103 Posts

O2 Priority

Ask questions and share your experience with O2 Priority.

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My O2

Get help and support from the community related to My O2.

7514 Posts

Activity in Products & Services

Roaming questions

Hi, I currently have both the O2 Travel (Zone 2) Bolt On and the O2 Travel Inclusive Zone Bolt On as a Volt customer. As I understand, these allow me to use data, calls, and texts in Europe and 27 extra countries outside Europe. I’m currently in Turk...

Rozii by Level 1: Joiner
  • 213 Views
  • 9 replies
  • 0 kudos

Voicemail issue has caused me distress and upset- how can I prove this error?

I turned off my voicemail as it became overwhelming. I asked people email or text if I didn't answer. But people did leave voicemails and somehow left me messages on my voicemail, when I'd turned it off. They told me they'd left voicemails but I knew...

Resolved! Getting texts about 3G switch-off on a 4G phone

Hello, My Mum has a Doro 6820 mobile phone which is 4G but keeps getting texts from O2 telling her that 3G is being switched off later this year and that she needs to upgrade! I also have the same phone model on Tesco Mobile and when calling it's Inf...

koala321 by Level 5: Ponderer
  • 239 Views
  • 5 replies
  • 0 kudos

Oops Cannot Access Live Sim Account

O2 Support once attempted to 'fix' my iCloud email linked Sim Only Account.Yet it's a previous closed account that can be used via myo2.Though iPhone 14 handset is VM 3 of 36 months to complete.Id'e need to access Sim part for inclusive data etc yet ...

Donfor73 by Level 1: Joiner
  • 40 Views
  • 1 replies
  • 0 kudos

Cannot extend the ringing before voicemail is applied.

I want the ringing ro ke more then it is atm because voicemail has answered? I have tried the code that has been given but I get a message to contact customer services. Ant ideas?

Shas by Level 1: Joiner
  • 43 Views
  • 1 replies
  • 0 kudos

Mobile internet contract

Hi, my new landlord won't let me install fibre because he doesn't want any permanent changes to the flat, so I'm thinking of O2 mobile internet. I don't know if I'll be getting a usable signal in the new flat though. Can I get out of the contract if ...

brian8591 by Level 1: Joiner
  • 58 Views
  • 2 replies
  • 0 kudos

Locked out

Unable to log in to My O2. Tried changing passwords a few times. But keep getting my details are incorrect

Berniemoo by Level 1: Joiner
  • 63 Views
  • 1 replies
  • 0 kudos