Business Customers
Ask the community about the O2 Business service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6767 Views
  • 2 replies
  • 1 kudos

Overcharged

I've had a business contract for 16 years, all paid monthly by direct debit at £40 a month.I queried this amount today and have been told I've been paying too much. I should only be paying about £15. So I asked for a refund for all those years. Told ...

Lewismark by Level 1: Joiner
  • 412 Views
  • 5 replies
  • 0 kudos

GPRS calls massive charge

We have an O2 business account with two contracts, each offering a 20GB data allowance. Today, upon reviewing our bill we were shocked to discover recurring charges for GPRS calls amounting to a total of £829.00. It's particularly surprising because ...

Kam020986 by Level 1: Joiner
  • 4104 Views
  • 14 replies
  • 1 kudos

No coverage away from WiFi

I moved to a business plan, in January I did question at the time but was told aerial direct was part of 02 , they would still be my provider and cheaper bills. Fast forward to May where I have no service when away from WiFi, plenty data left. New si...

Virgin Media O2 Business Launches Teams Phone Mobile

The Future is Calling: Virgin Media O2 Business offers Microsoft Teams Phone Mobile to supercharge business productivity and flexibility - Virgin Media O2https://news.virginmediao2.co.uk/the-future-is-calling-virgin-media-o2-business-offers-microsoft...

Oxonian by Level 39: Midshipman
  • 133 Views
  • 0 replies
  • 0 kudos

Business contract

I want to close my business account and transfer the phones to a personal use

Vera3 by Level 1: Joiner
  • 234 Views
  • 2 replies
  • 0 kudos

How do I contact support using chat

My phone only receives incoming calls, I cannot make outgoing calls, everything, including 202 and 2202 etc fails to connect. I am 25 miles from a public phone box. How do I contact support over chat, my bill is up to date, it is three days of no out...

Transfer from business to personal

Hi I’ve been trying to change a number from business account to personal. Have new phone, sim and temp number, currently inactive. Rang business 3x over last fortnight - each time they say they are filling out form to make transfer could take 5 days....

Sydney127 by Level 1: Joiner
  • 298 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Business - Bill Analyser

When I click on Bill Analyser it loads for a split second before then taking me back to the log in page. I am trying to get our invoice but I am just going around in circles. I have tried using a different web browser, also deleting my cache and tryi...