Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Does O2 ask for one time passcode via online chat on O2 app

I was chatting to what I thought was someone working at O2 via app chat, wanted to cancel my Apple Watch tariff, until he or she asked for one time passcode? Is this normal security check or have I been scammed? I did change my password and security ...

Voicemail issue has caused me distress and upset- how can I prove this error?

I turned off my voicemail as it became overwhelming. I asked people email or text if I didn't answer. But people did leave voicemails and somehow left me messages on my voicemail, when I'd turned it off. They told me they'd left voicemails but I knew...

Resolved! eSIM card

Hi, We are going to Malaysia in August and want to use my iPhone to make local and international calls. How does a eSIM card work I do not want to use the local SIM cards because I had a previous bad experience using their cards. Thanks, Frank

O2 Open Employer Code

So as of today the system for O2 open has been tweaked to try and reduce the abuse of the system.Yesterday I bought a new phone contract, and I discussed in store about applying a discount using O2 open. I was told to head to the website and put in t...

Resolved! Mobile internet contract

Hi, my new landlord won't let me install fibre because he doesn't want any permanent changes to the flat, so I'm thinking of O2 mobile internet. I don't know if I'll be getting a usable signal in the new flat though. Can I get out of the contract if ...

Resolved! I have had a spam attach to my O2 account called Premium Services 60133, and they have charged me 4

How do i stop? They say click on their number but instead I reported to O2 but still charging?

Resolved! Travelling abroad

i am travelling to Tunisia on friday as an o2 pay monthly customer does anyone know which bolt on i need? its just i could not find tunisia on any of the countries that are covered with my contract

Resolved! Contact

What is the number to contact someone

Resolved! Disney plus payment

I am now paying 12.99 per month for disney through my O2 account, how can I reduce this to the level below which I believe is 8.99 a month instead?

DPD Lost/ stolen IPhone

I ordered a new iPhone on the 14th of May and it was due to be delivered by DPD on the 15th… it’s now the 23rd and DPD confirmed on the 19th that the phone had not been scanned since the 15th so it was likely to be lost or stolen at the depot….O2 hav...

O2

Forum Posts